Shein Customer Service suggests that many e-commerce platforms are available on the Internet. However, Shein needs to maintain competency and uniformity. According to detailed and authentic reports of Shein customer support, Shein is one of the best shopping portals. They have decided to serve customers worldwide.

SHEIN maintains a constant supply of the latest fashion items and accessories to more than 220 countries to pursue this goal. Per the customer service Department’s senior officials, the administration is working to cover new areas with a more effective sales department.

Why Shein Package Says Delivered But Not Here?

The Shein Package says it was delivered but has yet to arrive. Customers are seeing that message on their packages after placing orders with the online retailer. The issue is affecting customers in the United States. In this blog post, I will tell you how to fix the error “Shein Package Not Delivered” on

What To Do If Your Shein Package Says Delivered But Not Here?

I’ve tried everything, and it’s not working. If you see the “shein package not delivered” message on your account, you should follow this step to solve this problem.

  • This is the message people have on their account if they have placed an order on
  • The package was delivered and should be at your address, but you still can’t find it.
  • You can check the package status on the Shein website.

Please find a solution that will be helpful for you.

If you are still waiting for the package from Shein, call us, and we will help you get the package and refund quickly.

The Top 5 Reasons Your Shein Package Says Delivered But Not Here?

  1. The package may be in the delivery process, and you can’t find it yet.
  2. The delivery service may have dropped the package already.
  3. Your package may have been delivered but returned to your local post office for some reason (accident or incomplete address).
  4. discovered that the package is lost and will be returned to you. Please check the “My Orders” page on the website for any notification about your package.
  5. It’s possible that the package is out of the office or that you entered the wrong address. If you want to find out what happened with your order, you can contact our customer service via e-mail.


Does SHEIN Say When Your Package Is Delivered?

Yes, they will update you on the status of your order.

How Do I Know If SHEIN Lost My Package?

If you have tracking information, check with your shipping carrier to see if they have any information on the package. If you need help, contact SHEIN Customer Service and provide the order number, name, and the email address you used to place your order.

Why Is My SHEIN Order Not Showing Up?

There could be a few reasons why your SHEIN order is not showing up in your account. First, make sure that you have entered the order information correctly—including the product name, SKU, and quantity. If you’re still having trouble getting your order processed, please contact SHEIN customer service for assistance.

How to contact Shein Customer Service

Accessing the Shein customer support number requires no long-tiring efforts. The most convenient way to fulfil this expectation is to visit us at

After this, you must log in to the Shein account and select the question regarding your issues from the dialogue box.

Shein Return Policy

Shein Customer Service USA Phone Number

  1.  Why can’t I get my refund?
  2.  How long does delivery take?
  3.  How do I return an item?
  4.  How long does it take to process a refund?

If you feel uncomfortable with the above practice, try these three methods. Again, relying on these three methods is a wise choice. Each process produces immediate results

  • Toll-free: As per your choice, you can interact with a customer care representative to overcome problems. Honest representatives immediately accept your request without asking any questions.

Toll free Numbers are 06366370525 (India) / 1-843-473-8810 (USA).

  • Live Chat is a great option for getting help with any Shein shopping problems. A good way to find solutions. Wait for the right time to carry out the conversation with senior representatives of the live chat department. A 24/7 convenience that will benefit busy and comfort-loving people even more.
  • Ticket Submission: Shein administration and management have carefully configured the ‘Ticket Submission’ facility. For your convenience, you must submit a ticket to resolve the queries within 24 hours.

In case You Have Broken Products Or Perhaps you are not Happy With Your Shein Products. You Need To Appeal Requests. Shein has made some changes to their return policy.

The Way To Return Shein By Self Help

Shein Return Policy

If You’d Like To Return Shein Product. You Need To Stick to the Easy Process That Can Be Mention Below:

    • Step 1- Login For Your Shein Account & Click My Order.
    • Step 2 – Select You Wish To Click And Return Things.
    • Step 3- Select the Item You Need To Return And Submit Forged To Return.
    • Step 4- Move to Send & Print Return Label.
    • Step 5- Pack Your Item Or Stuff Stick The Return Label Using The Very Obvious Album.
    • Step 6- Move To Your Nearest Usps Office & Drop Your Package.

The Way To Return Shein With The Help Of Shein Customer Service

If You’d Like To Return Shein Product Using the Help Of customer service, shein You Should Stick to the Easy Process mentioned below:

  • Step 1—Contact Shein Customer Service by remembering the ticket. In the Ticket, Sub-mission, Indicate Them (S) Or Items Along With The Reason. Shein will send you the customer service number within the next 24 hours.
  • Step 2- Once you receive the yield directions from your Shein customer service, please pack your thing (s) together with the initial packing.
  • Step 3- Drop Your Package In The USPS Office.

Return Conditions:

Return Time & Order Status:

If you get a broken or faulty item from Shein, contact customer service within 24 hours. You have 45 days to return it.

Return Not possible, In case:

  • Exceeds The Return Time Limit.
  • Return Without Application.
  • Return Non-Shein Items.

How do you get a Shein to return?​

  1. Subscribe to your SHEIN account.
  2. Find the order in My Orders; click the” Return Thing” button.
  3. Choose the product (s) you would like to return, indicate why, and also apply.
  4. Print the Shein Return Label and firmly tape it out to your return package. Phone the post office to arrange an assortment or drop it off at your closest post office.

Could I still return products when they are worn out, broken, or possess the tags removed?

  • Shein will process refunds 7 days after receiving your offer. They will issue them to your original payment account or your SHEIN Wallet as requested.
  • Regrettably, because of current circumstances, your refund will take an additional 35 days to process. Thank you for understanding and your patience.
  • The delivery price and insurance policies are all non-refundable.
  •  Refunds will be processed in 7 days after Shein receives your offer. The refund will be issued according to your request into your original payment account or your SHEIN Wallet.
  • Regrettably, your refund will demand an additional 35 days to process as a result of current circumstances. Thank you for understanding and your patience.
  • The delivery price and insurance policies are all non-refundable.

How to Get the Shein Return Label created by You? (Recommended)

Find the returned sequence in” My Programs” → Click” Order Details” → Click on” Return & Refund Record” at the upper right corner → Click” View” to download.

How to get a shein return label through shine customer service?

Go to the chat box and submit your order details. Then submit your return and refund record with your name. Ask for the return label and send it via mail or phone.

Please remember! Shein regularly updates the Shein Return Policy to bring more transparency to the shopping experience. Kindly check all updates to avoid unforeseen conditions.

Shein Online Customer Service Ensures Convenient Shopping

None of the fashion-conscious or glamour-loving ladies ever needs to compromise upon their appearance and looks. They can quickly and comfortably meet their ambitious goals on Shein’s Website. This is a top e-commerce site with a wide range of trendy fashion items and accessories at affordable prices.

Besides, it allows users to purchase their favourite items without restriction. Professionalism benefits modern women by allowing them to quickly browse the newest global fashion brands.

Shein Return Policy

It provides 24/7 Assistance

One great thing about shopping on this website is that customers can get help from helpful representatives at any time. Shein Customer Care team members are always ready to quickly respond to requests and take necessary action without hesitation.

This shopping experience, like Shein, is impossible to experience with any other E-Commerce platform. More exciting points exist, but let’s not discuss them. Just start shopping to experience such services.

Tech Support

Check Regularly For Schemes And Discounts

Fashion experts suggest that fashionable women should regularly browse the newest fashion items and accessories on Shein using any device. A smartphone is the most acceptable product to depend upon. It helps to meet expectations anytime with a few simple taps on the screen. Shein Customer Service consistently works to assist customers with lucrative deals.

Sales teams give discounts on popular dresses and new jewelry to help customers save money and achieve their desired style. These deals make it easier for customers to purchase their favorite items without breaking the bank. The sales team’s goal is to offer attractive promotions that entice customers to make a purchase. By providing great deals on in-demand products, sales teams can increase sales and customer satisfaction.

Visiting a website regularly means never paying a single currency note to check the products. An accessible facility to carry out at any point in time. You also do not need anybody’s permission to satisfy cravings. To hear reliable information, speak with senior customer care officials for the listed questions.

Shein Return Policy
  • Late delivery
  • Manufacturing fault
  • Receiving inappropriate-sized dress
  • Bills are not available.
  • You need to include guarantee/warranty cards.
  • Free products are not available in the box.

You need to know that Shein is a global shopping website. Therefore, some issues might occur during the shopping experience. However, you never need to worry about any term if discomfort creates trouble. Find the contact information on the official contact page and dial with complete confidence to get the confirmed solution.

Shein customer service leaders and the customer care team quickly respond to your request for assistance over the phone. Website officials prioritize customer needs, but you must follow terms and conditions to receive benefits.

How to Complain Shein Customer Service

SHEIN is a popular online store that sells clothes and accessories for men, women, and kids. Many people widely recognize it for its wide selection of products. All trend lovers love it and are available 24*7 at your shein customer care number.

Convenient and easy to order and quickly get the item to your doorstep. It spreads in over 220 countries and has the fastest delivery compared to others.

Shein provides impressive customer care services as compared to other online brands. It has many options to connect with the consumers, and it helps you in a brief time.

But as everything has pros and cons, so does Shein customer service. And in case you are okay with the customer service, Setup your account is there to help.

How to Complain About Shein Customer Service with SetupYourAccounts?

Setting up your accounts gives you the best customer service experience and helps you immediately. All you need to do is dial the toll-free number of Setup your invoice to verify this claim. You do not need to spend time trying repeatedly if Shein’s customer service is not working. We are available for our callers 24*7 and will revert to the email as soon as possible.

Email: [email protected]

Phone: 1-843-473-8810 Contact Shein US Customer Service

How does SetupYourAccount work?

Managing your daily routine without a computer or technology is pretty impossible today. However, you need more than purchasing a desktop or gadget. You also need to subscribe to several services and software. Effortless to subscribe, but fulfilling the expectations takes work.

Everything requires proper knowledge and learning. But you do not need to worry if you face difficulties using such gadgets. Get assistance with setting up your accounts by contacting the knowledgeable technical executive via toll-free number or email.

Get Solutions in a Brief Time

They will resolve the issue immediately and complete your request regarding the computer, tablet, mobile phone, and other gadgets. They will give you the solutions in a brief time.

They provide solutions for each computer problem. They have a team of trained and skilled executives and technicians.

How Do I Complain To Shein?

A simple process. To set up your accounts, they are available 24/7 to help through our customer service number. You have to visit their official website and follow a few simple steps.

  • Firstly, you need to visit their website: Setup Your Accounts
  • Then go to the Contact Us section
  • You can choose to call or email; the team will reply to you as soon as possible.
  • Then you must wait and watch; Setup Your Accounts will resolve your issue immediately.



  1. Paschal O Sullivansays:

    Name : Paschal
    Email : [email protected]
    Phone : 07789260444
    Question : I cannot gain access to my account on the above email. If I try a password rest it says it doesn’t recognise email. If I try using my email it already says that email is in use. Trying to do a return and can not. No response to chat also.
    I have order numberGSON2P53R0009C6

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