Money Back from SHEIN Package: If you have not received a SHEIN package that you paid for, you should first contact SHEIN customer service to report the issue and request a refund. You can do this by visiting their website and using their online chat or email support options.
When contacting customer service, provide them with your order number and any relevant information about the missing package, such as the tracking number if you have one.
They may ask you to wait a certain amount of time for the package to arrive or to file a claim with the shipping carrier.
If the package is lost or cannot be delivered, SHEIN should provide you with a refund for the purchase. The refund will typically be issued to the original payment method when placing the order.
Depending on your payment method and bank processing times, the money back from the SHEIN package in your account may take several business days.
What must I do to get money back from the SHEIN package?
To get money back from a SHEIN package that was not delivered, you should follow these steps:
- Contact SHEIN customer service: Visit SHEIN’s website and use their online chat or email support options to report the missing package and request a refund.
- Please wait for a response: You may need a reply, depending on when SHEIN’s customer service team responds.
- Follow up: If you are still waiting for a response within a reasonable amount of time, or if you’re not satisfied with the response you receive, follow up with customer service.
- Receive your refund: If the package is lost or cannot be delivered, SHEIN should provide you with a refund for the purchase.
It’s important to note that SHEIN’s refund policies may vary depending on your situation, so be sure to check their website or contact customer service directly for specific details.
How long will it take to receive my refund from SHEIN?
The time it takes to receive a refund from SHEIN depends on several factors, such as the payment method used and the reason for the refund. In general, SHEIN states that refunds can take up to 10 business days to be processed and credited to your account.
If you paid with a credit or debit card, the refund may take longer to appear in your account due to your bank’s processing time. It’s also important to note that if you paid with a PayPal account, it may take longer for the refund to be processed, as it depends on PayPal’s processing times.
How do you contact SHEIN customer service?
To contact SHEIN’s customer service, follow these steps:
Go to SHEIN’s website: Visit SHEIN’s official website.
- Navigate to the Help Centre: Scroll down to the bottom of the homepage and click on the “Help Centre” link under the “Customer Service” heading.
- Choose a topic: Choose a topic related to your issue or question from the provided options. You can also use the search bar to find a specific topic.
- Contact customer service: Once you’ve selected a topic, you’ll be given the option to contact customer service via chat, email, or phone.
Alternatively, you can also contact SHEIN customer service by email or by calling their toll-free number between 9:00 AM and 6:00 PM (EST) from Monday to Friday.
Response times may vary depending on the volume of inquiries they receive, so you may need patience while waiting for a response.
Conclusion – Money Back from SHEIN Package
To get money back from a SHEIN package that still needs to be delivered, you should contact customer service through their website, email, or phone.
Please provide them with your order number and relevant information about the missing package. Depending on the circumstances, SHEIN may ask you to wait for the package to arrive or to file a claim with the shipping carrier.