If your SHEIN order not arrived, and want to get a refund if SHEIN missing package, don’t worry. We will try our best to help you solve the problem when they will be any problems with delivery.
You don’t have to worry much in any case your order is missing or delayed. You can contact customer services and the executives are present online to resolve your issues. Sometimes the order doesn’t arrive at the given time or schedule, hence there are options to track your order but because of a few reasons it gets delayed and may not reach your given location.
In this article, we will guide you how to get a refund when your SHEIN package missing or lost by following the steps below.
What does SHEIN Policy say?
Well, the packages does not get missing usually. As with SHEIN, you will not experience any inconvenience, it always provides the best services. The customer service is there to help and you can easily get a refund and can return as per the Shein Return Policy. As per the SHEIN trade rules of price and payment, in case SHEIN is unable to ship your goods or your SHEIN missing package, then the value of the order will be refunded in your SHEIN wallet or the original payment account.
Our company works only for USA customer, if you are from USA and you are facing any problem with SHEIN then contact us immediately. We will do your best to help.
You can visit there if your SHEIN Payment Not Working
How To Get SHEIN Missing Package Refund?
Follow the given steps to get a SHEIN missing package refund:
- Go to your SHEIN account.
- Then go to “My Orders” and select the “View Details” option.
- Check the status of your order, in case it is missing then follow the next step.
- Contact Customer Services and wait for their instruction.
- Follow the given instructions by the SHEIN Customer Service.
- You will get the refund back in your SHEIN wallet or original payment account.
Toll free Numbers for Missing Package 1-843-473-8810 (USA).
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You can visit here if I Can’t Find My Return Label on SHEIN
My order also was not delivered. It says it was delivered and signed in a town nearby, but not the correct location. I have emailed, called, and submitted a ticket days ago, but haven’t had any luck getting in touch with Shein about my order.
hello Nicole, sorry for the inconvenience you can call our number and get rid of your all problem
My order has neven arrived.
I order things at the same time, they divided the pacages into 2. The 1st one has never arrived, the second one they told me that it has been delivered but I never saw them, I checked all around my house, my mailbox, my neighbor but there was nothing.
These orders were supposed to be someone birthday gifts 😒
Hello Fah I apologize for your trouble, if you need your order then please tell your problem to our customer support team by clicking the call button below and you will get your order soon.
Same with me, apparently the 2nd package, containing my sister’s bday gift, is in the mailbox, but it’s nowhere to be found, and the 1st package, with more of her gifts and stuff for me, says that it’s been delivered and signed for, but I never got it.
Hello Paisley Ramirez, You should talk to our support team on call, they will do their best to get both your packages.